Coby Health

GLP-1 & Weight LossLongevity

Written by AllyRx Editorial Team. Reviewed by Dr. Jordan Lee, MD. Last updated 12/3/2025

Verdict

Industry standard GLP-1 telehealth programs increasingly emphasize transparent pricing and rapid onboarding. Against that bar, Coby Health performs competitively. Unlike competitors that require memberships, Coby lists clear monthly, 3 month, and 6 month packages with medication and supplies included, free shipping, and optional subscription. In contrast, refund flexibility lags due to a no refund after shipment rule and a $50 clinical fee on successful cancellations. Analysis also noted a marketplace model that routes care through partner clinicians and pharmacies, which can introduce variability but expands access. Overall, pricing clarity and speed impress, while policy rigidity and pharmacy variance deserve attention.

Pros and Cons

Pros

Transparent, line-item pricing pages for monthly, 3 month, and 6 month options.
No mandatory membership or subscription to buy medication.
Medication, injection supplies, and shipping included in listed prices.
Targeted 24 to 48 hour clinical review timeline.
Broad U.S. coverage with four state exclusions.

Cons

Core offer relies on compounded medications that are not FDA approved.
Strict refund policy and $50 fee on successful cancellations before pharmacy ordering.
Fulfillment through multiple pharmacy partners can introduce variability in timing and packaging.
No insurance billing support; self-pay by card only.
Optional subscriptions require 30 day advance cancellation.

Our Research Methodology

Our investigation began with a complete pass over Coby’s website, focusing on pricing, coverage, and governance. We cataloged the full pricing matrices for compounded semaglutide and compounded tirzepatide, including monthly options and multi-month bundles that lower the effective monthly rate. We verified that medication, injection supplies, and shipping are included in the listed prices and that no membership is required to purchase. We also confirmed the policy pages and footer disclosures, which clarify that Coby functions as a marketplace connecting patients to independent clinicians and pharmacies rather than dispensing medications itself. Prices are posted publicly on the product pages for both drugs, reducing quote chasing.

Testing their onboarding process revealed a lightweight, approximately 3 minute online questionnaire, followed by clinician review. We confirmed Coby’s stated review target of 24 to 48 hours after submission and noted that approval triggers a prescription routed to a partner pharmacy for fulfillment. We documented the presence of pre-authorization card holds during order submission with release on denial, and we confirmed that optional subscriptions can be used but are not required, with a 30 day cancellation window to avoid the next cycle. These operational details align with current telehealth norms for GLP-1 programs and set clear expectations for patients planning first shipments.

Our evaluation of service quality combined channel review and external outcome checks. We verified accessible support paths via a posted phone number, email address, and a portal workflow that directs clinical questions to the care team. We then monitored public feedback trends for confirmation of speed and reliability. Across recent reviews we observed frequent references to quick approvals and shipping within a few days, with scattered reports of carrier related delays that were resolved through customer service follow up. This triangulation supports the platform’s emphasis on responsiveness while acknowledging that fulfillment is ultimately executed by partner pharmacies.

During our analysis of policies and fulfillment, we confirmed strict refund rules: no refunds after shipment, a $50 clinical fee on successful cancellations before pharmacy ordering, and the presence of card pre-authorization holds. We also confirmed that Coby’s safety and policy pages clearly state compounded GLP-1 medications are not FDA approved and that prescribing is at the clinician’s discretion. Coverage is broad but not universal, with GLP-1 programs unavailable in Arkansas, Louisiana, Mississippi, and New Mexico. In total, the disclosures are consistent with industry expectations for a marketplace model that coordinates licensed providers and pharmacies while keeping pricing and fulfillment timelines visible to prospective patients.

Pricing

23 / 25

Our analysis of Coby’s pricing found detailed tables for both GLP-1 options. Semaglutide runs $159 to $249 on monthly plans, with 3 month and 6 month bundles dropping the effective price as low as $115 per month and $99 per month at lower doses. Tirzepatide ranges from $239 to $439 monthly, with 6 month same-dose bundles priced $179 to $349 per month. Medication, supplies, and shipping are included, and no membership is required. We deducted points for the $50 cancellation fee and no-refund policy after shipment.

Quality

14 / 20

Coby’s core offering is compounded GLP-1 therapy. Product and safety pages clearly disclose that compounded drugs are not FDA approved, and that prescribing decisions rest with licensed clinicians. The site also notes partner clinicians may prescribe FDA approved brand medications when appropriate. Use of a third-party pharmacy network is transparent, but pharmacy specifics are not detailed publicly. Strong disclosures earn credit, while compounding risk and limited pharmacy transparency reduce the score.

Onboarding

13 / 15

Coby targets clinician review within 24 to 48 hours, aligns packages to common titration schedules, and includes free shipping. Multi-month bundles specify whether shipments arrive together or in split shipments. External feedback trends point to delivery within a few days in many cases, with occasional carrier delays. We withheld a few points because fulfillment timing ultimately depends on partner pharmacies rather than a single in-house operation.

Medication Options

10 / 15

Available options include: NAD+, Semaglutide, Tirzepatide.

Shipping & Fulfillment

7 / 10

Public materials do not consistently set delivery windows or processing times by pharmacy. Fulfillment may depend on inventory and location; we scored shipping cautiously.

Customer Support

8 / 10

Support routes are clear: phone, email, and a patient portal for clinical messaging. Recent public feedback highlights responsive communication and proactive updates around shipping, with occasional delays tied to carriers. We withheld a few points for the absence of stated live chat hours and because support quality can vary by partner pharmacy engagement.

Usability & Experience

4 / 5

Frequently Asked Questions

: Yes. Coby operates as a marketplace that connects you with licensed clinicians who decide if treatment is appropriate and then route approved prescriptions to licensed pharmacy partners for fulfillment. That means the medication is dispensed by a pharmacy, not by Coby itself. The core GLP-1 offering is compounded semaglutide or tirzepatide, which is clearly disclosed as not FDA approved and therefore distinct from branded products. Prescribing remains at the clinician’s discretion, and partners may use FDA approved brands when clinically appropriate. We recommend asking which pharmacy will fill your order and reviewing the included labeling and beyond-use dates when the package arrives, as fulfillment details can vary across the network.
: Semaglutide starts at $159 for 0.25 mg in month 1, then $199 in month 2, $229 in month 3, and $249 for 1.7 mg and 2.4 mg thereafter. Multi-month semaglutide bundles drop the effective price to $115 per month for 3 months at 0.25 mg and as low as $99 per month for 6 months at the same dose, with parallel savings at higher doses. Tirzepatide starts at $239 for 2.5 mg in month 1 and steps to $299, $329, $379, and $439 at higher monthly doses. Six-month same-dose tirzepatide bundles reduce the monthly price to $179 to $349 depending on dose. Medication, injection supplies, and shipping are included. No membership is required.
: Coby targets clinical review within 24 to 48 hours after you submit the intake. If approved, the prescription is sent to a partner pharmacy for fulfillment with free shipping. Delivery speed can vary by pharmacy and location, but the bundle pages specify whether your 3 month or 6 month plan ships together or in two shipments. In our monitoring of public feedback, many deliveries arrived within a few days of approval, while isolated delays were tied to carrier issues. We advise planning for several business days from approval to delivery, and using the patient portal to message your clinical team or support if timing is critical.
: Coby does not take insurance and is not in network with insurers. Orders are paid out of pocket by credit or debit card, and your card is only charged if a clinician approves your order. Because the service does not bill insurance, HSA or FSA eligibility depends on your plan rules. Patients often submit receipts to their administrators for potential reimbursement, but Coby does not process those benefits directly. If you opt into a subscription, cancel at least 30 days in advance to avoid the next month’s charge. Pre-authorization holds may appear when you submit an order and are released if you are not approved.
: Cancellations are not guaranteed once a prescription is issued. If you request cancellation before a pharmacy order is placed, Coby will attempt to cancel and, if successful, deduct a $50 non-refundable visit and clinical fee from your refund. After a prescription ships, refunds are not available. If you choose an optional subscription, cancel at least 30 days prior to your next cycle to prevent new charges. During intake, your card may show a pre-authorization for the full order amount; if you are not approved, that hold is released by your bank after several business days. These rules are spelled out across the Help and Terms pages.

Therapies offered & pricing comparison

GLP-1 & Weight Loss

Semaglutide (Compounded)

$27/month

Great Value

Typical range: $166 – $299

$80$166$227$449

Type:

injection

Brand:

compound

Membership:

None

Price/Dose:

Monthly $159-$249; bundles as low as $99/mo at 0.25 mg (6 month same-dose)

Dose Range:

0.25 mg to 2.4 mg weekly

Labs Required:

Case by case per provider

Notes:

Medication, supplies, and shipping included; optional subscription available but not required

Tirzepatide (Compounded)

$40/month

Great Value

Typical range: $166 – $299

$80$166$227$449

Type:

injection

Brand:

compound

Membership:

None

Price/Dose:

Monthly $239-$439; bundles as low as $179/mo at 2.5 mg (6 month same-dose)

Dose Range:

2.5 mg to 15 mg weekly

Labs Required:

Case by case per provider

Notes:

Medication, supplies, and shipping included; optional subscription available but not required

Longevity

NAD+ (Compounded)

$100 - $199/month

Great Value

Typical range: $149 – $169

$100$149$149$199

Type:

injection

Brand:

compound

Membership:

None

Price/Dose:

Not listed on site

3.9 (9)

Pricing

4.4

Quality

3.5

Onboarding

4.7

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Gavin T, Boise, ID

Verdict

Frequently Asked Questions

Yes. Coby operates as a marketplace that connects you with licensed clinicians who decide if treatment is appropriate and then route approved prescriptions to licensed pharmacy partners for fulfillment. That means the medication is dispensed by a pharmacy, not by Coby itself. The core GLP-1 offering is compounded semaglutide or tirzepatide, which is clearly disclosed as not FDA approved and therefore distinct from branded products. Prescribing remains at the clinician’s discretion, and partners may use FDA approved brands when clinically appropriate. We recommend asking which pharmacy will fill your order and reviewing the included labeling and beyond-use dates when the package arrives, as fulfillment details can vary across the network.

Semaglutide starts at $159 for 0.25 mg in month 1, then $199 in month 2, $229 in month 3, and $249 for 1.7 mg and 2.4 mg thereafter. Multi-month semaglutide bundles drop the effective price to $115 per month for 3 months at 0.25 mg and as low as $99 per month for 6 months at the same dose, with parallel savings at higher doses. Tirzepatide starts at $239 for 2.5 mg in month 1 and steps to $299, $329, $379, and $439 at higher monthly doses. Six-month same-dose tirzepatide bundles reduce the monthly price to $179 to $349 depending on dose. Medication, injection supplies, and shipping are included. No membership is required.

Coby targets clinical review within 24 to 48 hours after you submit the intake. If approved, the prescription is sent to a partner pharmacy for fulfillment with free shipping. Delivery speed can vary by pharmacy and location, but the bundle pages specify whether your 3 month or 6 month plan ships together or in two shipments. In our monitoring of public feedback, many deliveries arrived within a few days of approval, while isolated delays were tied to carrier issues. We advise planning for several business days from approval to delivery, and using the patient portal to message your clinical team or support if timing is critical.

Coby does not take insurance and is not in network with insurers. Orders are paid out of pocket by credit or debit card, and your card is only charged if a clinician approves your order. Because the service does not bill insurance, HSA or FSA eligibility depends on your plan rules. Patients often submit receipts to their administrators for potential reimbursement, but Coby does not process those benefits directly. If you opt into a subscription, cancel at least 30 days in advance to avoid the next month’s charge. Pre-authorization holds may appear when you submit an order and are released if you are not approved.

Cancellations are not guaranteed once a prescription is issued. If you request cancellation before a pharmacy order is placed, Coby will attempt to cancel and, if successful, deduct a $50 non-refundable visit and clinical fee from your refund. After a prescription ships, refunds are not available. If you choose an optional subscription, cancel at least 30 days prior to your next cycle to prevent new charges. During intake, your card may show a pre-authorization for the full order amount; if you are not approved, that hold is released by your bank after several business days. These rules are spelled out across the Help and Terms pages.

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