Found Health vs Hers
Found Health
Hers
Found Health editorial score
Tested and reviewed by our experts
82
out of 100
Hers editorial score
Tested and reviewed by our experts
84
out of 100
Found Health user rating
Based on 9 user reviews
Hers user rating
Based on 6 user reviews
Found Health Pros and Cons
Pros
- Clear plan families (Compounded GLP‑1, Branded GLP‑1, Generics) with explicit inclusions
- Fast stated shipping (3–5 days for most medications)
- Insurance pathways and coverage checker for branded GLP‑1s
- Wide medication toolkit with clinician discretion
- Refund if you cancel within three days or before first consult
Cons
- Refunds are otherwise limited; renewals non‑refundable
- Auto‑renewal with cancellation cutoffs can catch some by surprise
- Medication cash prices can be high without insurance
- Compounded meds are not FDA‑approved and not available everywhere
- Packaging may not be child‑resistant; pharmacy partners vary
Hers Pros and Cons
Pros
- Wide range of options: compounded and brand GLP‑1s plus oral kits
- Free shipping that usually arrives in about two days
- 24/7 provider messaging with guided starts and app‑based education
Cons
- Lowest prices require multi‑month prepay and vary by state availability
- Compounded GLP‑1s are not FDA‑approved and face evolving oversight
- Refunds for partially used periods are uncommon and cancellations are time‑sensitive
Pricing
22/25Found separates membership fees from medication costs and publishes both generic and compounded or brand GLP 1 prices, keeping billing transparent. Limited refunds and auto renewals mean you should cancel before a cycle renews to avoid extra charges.
Pricing
21/25Hers publishes entry prices for compounded semaglutide at $199 and brand pens near $1,799 so the cost gap is clear. Promos rely on prepay bundles and refunds stop once the pharmacy fills the order, so plan around that rigidity.
Quality
16/20Licensed clinicians use labs, evidence based titration, and clear contraindications to guide GLP 1 therapy, which earns strong marks. Pay attention to packaging warnings about child resistant containers and compounded variability when refills arrive.
Quality
18/20Licensed clinicians oversee dosing and the site repeats safety and sourcing notes, but compounded GLP 1s remain unapproved and some packages originate overseas. Verify pharmacy accreditation and stay alert to regulatory updates as supply shifts.
Onboarding
12/15The MetabolicPrint assessment, quick consult scheduling, and three to five day shipping window make onboarding smooth for most members, even though insurer prior authorizations can slow brand fills. Messaging keeps you updated when supply fluctuates.
Onboarding
14/15Same day appointments, rapid fulfillment, and app based nutrition plans keep onboarding smooth. Availability still varies by state for compounded meds, so confirm eligibility before paying.
Medication Options
13/15Found offers branded GLP 1s, compounded alternatives, and a deep bench of oral anti obesity medications, giving clinicians ample flexibility. Availability still depends on coverage, shortage status, and state rules, so confirm what is realistic upfront.
Medication Options
13/15Hers offers compounded semaglutide, compounded tirzepatide, a custom oral kit, and branded GLP 1 pens alongside other service lines. Patients who want bundled care across weight, hair, or sexual health can manage everything in one app.
Shipping & Fulfillment
8/10Found sets expectations around three to five day delivery once prescriptions are processed and relies on partner pharmacies for fulfillment. Build in time during national GLP 1 shortages and note that packages may lack child resistant caps.
Shipping & Fulfillment
7/10Most orders ship within a few business days, but timelines and carriers are not published consistently, especially for GLP 1 deliveries. Track orders closely and expect delays when pharmacy inventory tightens.
Customer Support
7/10In app messaging, scheduled consults, and insurance navigators keep members on track, and the company replies to many public reviews. Billing policies still trip up some users, so keep receipts and review offer terms closely.
Customer Support
7/10In app messaging and active responses on public review sites show a responsive team, while BBB complaints about cancellations and refunds highlight policy friction. Keep receipts and cancel early to avoid escalations.
Usability & Experience
4/5The site and app surface plan details, medication explainers, and progress trackers within a modern interface. Policy comprehension requires careful reading of offer terms, but the overall experience stays polished and cohesive.
Usability & Experience
4/5The experience is polished with a unified app and quick flows, yet cross page pricing differences and administrative friction can still cause confusion. Read offer details before checkout so the journey stays as smooth as the design.
Therapy Specializations
Found Health
Hers
Medications Offered
Found Health
Medication list not available.
Hers
Custom Oral Weight Loss Kit
$69 / month
10‑month plan prepaid
Liraglutide
$299 / month
Generic liraglutide; daily injection
Mounjaro
Brand program; pricing often insurance/copay driven
Semaglutide
$199 / month
Compounded semaglutide; pricing varies by state; 12‑month plan prepaid
Semaglutide (Brand)
Brand program; pricing often insurance/copay driven
Zepbound
Brand program; pricing often insurance/copay driven