Sesame Care vs Hims

Sesame spans GLP 1s, ED meds, hair loss therapies, dermatology kits, and menopause care, giving broad choice across a single portal. Controlled substances stay out of scope, so testosterone and stimulant seekers need another channel.

Hims covers a wide portfolio from GLP 1 injectables to ED chewables, SSRIs, dermatology kits, and enclomiphene based TRT so men can coordinate multiple needs under one roof. Compounded blends fill gaps during shortages even though FDA review does not extend to those formulations.

Many patients use same day local pickup which removes shipping risk; delivery orders arrive in about two to three business days through partner pharmacies. Because timing varies by clinician and state, coordinate refills early if you rely on mail delivery.

Prescriptions typically ship within one to two business days in discreet packaging with a $5 handling fee, and cold chain GLP 1 orders arrive with temperature monitors. There is no expedited upgrade, so plan ahead if you need a rush refill or prefer local pickup.

Email and phone support explain cancellations, refunds, and reschedules in plain language, and the company answers public complaints. Resolution can involve multiple parties, so keep threads organized and follow up if a pharmacy or clinician must respond.

Secure messaging with clinicians, pharmacy hotlines, and scheduled consults keep most questions covered, but there is no always on live chat or phone triage. Use the portal for a paper trail and escalate by phone if asynchronous replies slow down.

The search driven interface, membership pricing badges, and mobile app make booking fast and modern. Pricing still varies by provider and delivery SLAs are not universal, so compare listings before you settle on one option.

The dashboard organizes refills, labs, and trackers cleanly and reminds you when forms or vitals are due. Pricing copy sometimes conflicts with checkout totals, so review the order summary before you confirm payment.