Hims vs Ro
Provider comparison details
Hims
Ro
Hims editorial score
Tested and reviewed by our experts
81
out of 100
Ro editorial score
Tested and reviewed by our experts
83
out of 100
Hims user rating
Based on 11 approved user reviews
Ro user rating
Based on 10 approved user reviews
Hims Pros and Cons
Pros
- Broad men's health catalog in one digital platform
- Current starting prices are visible for hair and erectile-dysfunction treatment
- Free or included online assessment and discreet shipping for many subscriptions
- App supports messaging, tracking, refills, and subscription management
Cons
- Weight-loss membership and medication are separate recurring costs
- Different health categories use different subscriptions and billing schedules
- Some promoted treatments are compounded and not FDA approved
- Refunds are limited after medication is processed or shipped
Ro Pros and Cons
Pros
- Clear Ro Body membership tiers and product-specific weight-loss pricing
- Insurance navigation for selected FDA-approved branded medications
- Structured online clinical evaluation and ongoing support
- Low published monthly equivalents for generic finasteride on longer plans
Cons
- Weight-loss medication costs are separate from membership
- Lowest membership and finasteride rates require prepayment or longer plan terms
- Compounded semaglutide is not FDA-approved
- No current official evidence supports the legacy NAD+ offering
Pricing
20/25Hims publishes useful starting prices, but weight loss and other categories use different billing models.
Pricing
21/25Membership tiers and selected drug prices are clear, but weight-loss medication is an additional separate cost.
Quality
16/20Licensed-provider review and follow-up support routine care, with compounded-product disclosures visible.
Quality
17/20Online clinical review is structured, with approval status and monitoring differing across brand and compounded products.
Onboarding
13/15Most services use a quick online assessment, while testosterone support adds at-home laboratory testing.
Onboarding
13/15Digital intake is straightforward, while labs and insurance authorization can extend the path to treatment.
Medication Options
13/15The catalog spans weight, hair, sexual health, and current enclomiphene-based testosterone support.
Medication Options
13/15Ro supports several weight-loss and hair-loss paths, but no current public NAD+ offer was verified.
Shipping & Fulfillment
8/10Free discreet delivery is common, with app tracking and product-specific fulfillment.
Shipping & Fulfillment
8/10Cash shipment, manufacturer-direct, and local-pharmacy routes provide flexibility with different timelines.
Customer Support
7/10Ongoing provider messaging and check-ins are included in several subscriptions.
Customer Support
7/10Program and insurance support are useful, subject to product limits and a 48-hour cancellation deadline.
Usability & Experience
4/5The app is polished, but separate subscriptions require active renewal management.
Usability & Experience
4/5Pricing comparisons are well organized, though introductory, prepaid, cash, and insurance routes add complexity.
Therapy Specializations
Hims
Ro
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